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Book Bonanza

Book Bonanza is the creation of Author Colleen Hoover and her sisters, Lin Reynolds and Murphy Rae.  They dreamed of an event where readers could meet their favorite authors and also raise money to help others. Through our annual events and raffles, we have raised over $900,000 for nonprofits partners.  The Michael J Fox Foundation, Reach Out and Read, SafeHouse Denver, buildOn, Reading is Fundamental, To Write Love on Her Arms, Akola Academy, Kulture City, St. Jude's Children's Research Hospital, The Wayfarer Foundation, Shadow Ranch, and numerous Food Banks are recipients of this collective giving.  

Book Bonanza 2024 will be held June 13-15, 2024 in Grapevine, TX.

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Book Bonanza 2024 Attendees FAQ

 

  • What is the Book Bonanza 2024 website?

    • thebookwormbox.com/book-bonanza

 

  • Where can I find information about Book Bonanza 2024?

    • All info will be posted on the Book Bonanza website and the Book Bonanza Attendees page is a great place to learn more.  If you are a solo traveler, there is a Solo Club for Book Bonanza and a Book Bonanza Travelers page on Facebook.

 

  • Where do I find the Book Bonanza app?

    • The Book Bonanza app isn't available yet but will available to tickets holders in the Apple and Google stores.

  • Does my child or partner need a ticket if they aren’t getting anything signed?

    • Everyone attending the event (signings, parties, panels, etc.) is required to have a ticket to enter in order to accommodate everyone comfortably.

 

  • Is the event 18+?

    • The minimum age for Book Bonanza is 12, however some images may not be appropriate.

 

  • How many tickets will be sold for BB24?

    • About 1500 will be sold. In total, we will have about 2500 attendees including authors, assistants, volunteers and attendees.

  • Are there different price levels for tickets that give me more access to authors & events?

    • No, your ticket gives you access to all events, the swag bag and lunch on Friday and Saturday.

 

  • If I purchase a ticket for BB24 and am unable to attend, can I get a refund?

    • We don’t offer refunds since this event is held to raise funds for charity; however, if there is a waitlist, we will buy back your ticket and resell it to the waitlist.

  • Will there be a limit to how many books I can get signed?

    • Some authors will have limits at their own discretion. As that information is shared with us, we will share it with you via the Book Bonanza app

 

  • Will every author have pre-orders?

    • This event consists of authors who publish in different ways so pre-orders will be up to each individual author. Information will be shared with you as it is shared with us. The preorder list can be found on our Book Bonanza Attendees page in the Files section. 

 

  • Can I get something other than books signed at BB?

    • Yes! Non-book items brought by attendees in the past include canvas, tote bags, homemade scrapbooks, digital scrapbooks, posters, e-book covers, book plates, tumblers, picture frame mats. Be sure to test the best writing utensil for your item but also keep in mind that some authors may prefer to use their own pen or marker.

 

  • Is there a limit to how many authors I can visit during the signings?

    • No, visit as many as possible!

 

  • What is the closest airport to fly into?

    • Dallas-Fort Worth Airport but Dallas Love Field is about 30 minutes away.

 

  • How do I transfer or make changes to my hotel room?

    • Please contact the hotel directly

 

  • Is there a discounted room rate at the Gaylord?

    • Yes, we are offering a discounted rate to ticket holders but not every ticket holder will get a discounted room. The hotel link will be emailed as part of your ticket confirmation. Please fill out the Help Form if you need the link

 

  • When booking my room with Gaylord, is the entire cost due at booking?

    • No, one night deposit will be due 90 days before the event, a hold will be placed on your card for incidentals when you arrive and the rest is due at check out.

 

 

  • Can our non-ticketed guests get food? 

    • If you preorder breakfast and dinners, you can get them food in a to-go box but they aren’t allowed to enter the Book Bonanza Cafe without a BB ticket. Lunch on Friday and Saturday is for registered attendees only. 

 

  • Are we able to see where we are on the waitlist?

    •  No 

 

  • Will there be food trucks? 

    • No, food trucks traditionally aren’t able to mass-produce food in the short turn-around times we have for meal breaks. 

 

  • Do I have to purchase additional tickets for the events hosted by Book Bonanza?

    •  No, your one ticket guarantees you admission to every event hosted by Book Bonanza. 

 

  • Is the water park included in our Gaylord reservation? 

    • Yes, 4 passes are included in your hotel fee. 

 

  • Can I use Gaylord’s waterpark if I don’t have a hotel reservation? 

    • No, you can only get water park passes if you have a hotel reservation.

 

  • How much is parking at Gaylord?

    •  $18 to park in the convention center garage. Go to the BB Help Desk to get a sticker that gets you out of the garage for $18. You’ll have to do this each day.

 

  • Does the Gaylord offer shuttle service to and from the airport? 

    • No, Uber/Lyft is your best option. 

 

  • What is the rule & size for carts in the signing room? 

    • Carts can be no bigger than 18"x18"x18". You can have a lid on the cart that doubles as a seat. You can't stack your cart though. 

 

  • What size boxes will FedEx offer for shipping our books home and how much will it cost? 

    • We don't know the box sizes for shipping yet. FedEx is going to run shipping this year. If they offer two sizes in our shipping area, you can always go to their shipping center and pick any size box.

 

  • How many books/items will each author sign? 

    • This is up to the author’s discretion, some will have limits while others won’t. We will try to include any limits on the author’s app page. 

 

  • Will I see every author I want in two days? 

    • In the past, most readers were able to see most authors on their list. Keep your list reasonable, prioritizing your Unicorn Authors and use the author seating chart to make a game plan. The seating chart will be posted closer to the event.

 

  • Will there be a space to decompress? 

    • We are having a space inside the signing room and the cafe will be open with seating.

 

  • Will authors and narrators be wristbanded? 

    • We will announce the line process closer to the event. 

 

  • How does the wristband process work? 

    • We are changing the wristband process for BB24. We will post the instructions before the event. 

    •  

  • I have a disability and need accommodations for the event.  How do I get help? 

 

  • Are wheelchairs and scooters allowed?

    • Wheelchairs and scooters are allowed and you need to fill out an accommodations request at

    • Wheelchairs and scooters may have a separate entrance, waiting area, lineup area and other accommodations in order to maintain safety for all involved.

Rules and Privacy

Tickets to Book Bonanza are nonrefundable. Assuming there is a waitlist, you can sell your ticket back to us for $300 and we will sell it to the next person on the waitlist. We will refund money the first week of the next month via Paypal. The next person on the waitlist will be given a code to purchase their ticket(s).

Book Bonanza Wristbands and Badges (credentials) are required for entry into Book Bonanza  and must be visible at all times. Wristbands are non-replaceable, non-refundable, and non-transferable.

Acceptance of a Book Bonanza Wristband constitutes consent to the use of the wearer’s image or likeness in any recording, transmission, or reproduction for use by The Bookworm Box and Book Bonanza. 

Failure to comply with the published rules of Book Bonanza, including disruptive or inappropriate behavior, will result in the revocation of credentials and ejection from Book Bonanza. Book Bonanza may eject anyone from the convention at anytime for violating the rules without a refund.

Follow requests and directions of Book Bonanza Volunteers, Gaylord Texan Facility, and  Book Bonanza Staff.

Book Bonanza, The Bookworm Box, and the Gaylord Texan are not responsible for personal items. Unattended and lost items will be turned over to proper authorities (Convention Center Management).

Each event room has limited space and seating. Seating is not guaranteed to any persons. Standing room is allowed only at the discretion of Gaylord Texan staff.

Lining up is permitted no earlier than one hour prior for general events.

Smoking is only permitted within designated locations outside the buildings.

Theft, assault, drug use, and other illegal activities will be prosecuted to the fullest extent of the law.

Discrimination and/or harassment of any form will not be tolerated.

Do not hinder or obstruct the flow of foot traffic within the convention area.

Individuals may be asked to remove large or unwieldy bags, carts, or other accessories from the convention areas that exceed 18”x18”x18”. 

Question or concerns should be brought to Book Bonanza  staff at either the Help Desk or bookbonanza@thebookwormbox.com

Book Bonanza is committed to fostering an atmosphere where attendees, authors and others can count on a safe, inclusive, and rewarding experience. Our event is meant to be an inclusive space for fans, with a zero-tolerance policy against harassment, groping, stalking, and inappropriate photography.

Harassment includes, but is not limited to, verbal comments that reinforce social structures of domination related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion; deliberate intimidation; stalking; following; harassing photography or recording; sustained disruption of talks or other events; inappropriate physical contact; and unwelcome sexual attention. Harassment of any kind is unwelcome at Book Bonanza and will not be tolerated. Violation of this policy will result in removal from the event.

Should you feel like you are being harassed, please find the nearest staff member so that a report can be made.

PROHIBITED ITEMS

Wheeled items (excluding mobility assistance devices), including but not limited to:

Rollerblades.

Skates.

Skateboards.

Wheelies.

Scooters.

Strollers.

Bicycles.

Revealing and/or offensive attire. As a general rule, if you can’t wear it at the beach, don’t wear it here.

Weapons of any kind.

Privacy Policy

Any collection, use, storage, deletion or other use (hereinafter "processing") of data is solely for the purpose of providing our services. Our services have been designed with the aim of using as little personal data as possible. In this context, "personal data" (hereinafter also referred to as "data") is understood to mean all individual information about personal or factual circumstances of an identified or identifiable natural person (so-called "data subject").

1 General information about data processing in the Event Space
1.1 Responsible party

The responsible party within the meaning of the EU General Data Protection Regulation (GDPR) is:
Bookworm Box

PO Box 1400

Sulphur Springs, TX 75483

bookbonanza@thebookwormbox.com

1.2 Protection of your data

We have taken technical and organizational measures to ensure that the provisions of the GDPR are observed both by us and by external service providers working for us.

If we work with other companies, such as email and server providers, to provide our services, this is only done after an extensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in connection with technical and organizational capabilities in data protection. This selection procedure is documented in writing and a contract pursuant to Art. 28 (3) DSGVO on the processing of personal data on behalf (AV contract) is only concluded if it meets the requirements of Art. 28 DSGVO.

Your data will be stored on specially protected servers. Access to it is only possible for a few specially authorized persons.

Our service is SSL/TLS encrypted, which you can recognize by the ""https://"" at the beginning of the URL. Insofar as personal data is involved in email communication, the email dispatch from our app is encrypted. We also use the integrated SSL certificate for this.

1.3 Deletion of personal data

We only process personal data for as long as is necessary. As soon as the purpose of the data processing is fulfilled, blocking and deletion takes place according to the standards of the deletion concept here, unless legal regulations prevent deletion.

1.4 EventMobi

The technical functions of the app are provided by EventMobi GmbH. The data processing for the provision of the app's functionality is carried out by: EventMobi GmbH, Warschauer Platz 11-13, Germany; phone: 030 / 5557 343 0, email address: info@eventmobi.de

The App uses cookies to allow push notifications functionality, organize events, enable posts, registration and "following" of events, provide "real-time" updates, reflect the period of App usage and ensure the correct display of the App.

Depending on the type of cookie, the storage time ranges from 70 to 730 days.

The collection of some data via cookies is mandatory for the use and operation of the App. This data processing is carried out on the basis of legitimate interest pursuant to Art. 6 para. 1 p. 1 lit. f) DSGVO to ensure the functioning of the app.

If you have any questions about data protection at EventMobi, please contact the EventMobi data protection officer:  https://webersohnundscholtz.de/ Kemal Webersohn of WS Datenschutz GmbH by email to: eventmobi@ws-datenschutz.de or by mail to:

WS Data Protection GmbH
- Data protection -
Dircksenstrasse 51
D-10178 Berlin

For more information on data processing visit: https://www.eventmobi.com/privacy-policy/

2 Data processing on this app and creation of log files
2.1 Description and scope of data processing

When you visit our service, our web servers temporarily store each access in a log file. The following personal data is collected and stored until automated deletion:

  • IP address of the requesting computer

  • Date and time of access

  • Name and URL of the accessed file

  • Amount of data transferred

  • Message whether the retrieval was successful

  • Recognition data of the browser and operating system used

  • App from which the access was made

  • Name of your Internet access provider

  • Name

  • E-mail address

  • Photo

  • Biographical data

  • (@Organizer: add further data here if necessary)

Our app offering uses the services of the hosting provider AWS. The data processing is carried out by: Amazon.com Inc, 410 Terry Avenue North, Seattle WA 98109, USA.

The hosting services of AWS are used to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating this online offer.

Further information on the data protection of the service provider can be found here: https://aws.amazon.com/privacy/?nc1=h_ls

2.2 Legal basis for data processing

The processing of this data is based on Art. 6 para. 1 p.1 lit. f) DSGVO. Our legitimate interest is based on making our service accessible to you.

2.3 Purpose of the data processing

Data processing is carried out for the purpose of enabling the use of the service (connection establishment). It is used for system security, technical administration of the network infrastructure and optimization of the Internet offer. The IP address is only evaluated in the event of attacks on our network infrastructure or the network infrastructure of our Internet provider.

2.4 Duration of data storage

The personal data will be deleted as soon as they are no longer required for the above purposes. This is the case when you close the service. Our hosting provider may use the data for statistical surveys. However, the data is anonymized for this purpose. A deletion of the data takes place at our hosting provider after 12 months.

2.5 Possibility of elimination by the data subject

The collection of data for the provision of the app and the storage of the data in log files is mandatory for the operation of the service. Consequently, there is no possibility of objection on the part of the user.

3 Use of cookies
3.1 Description and scope of data processing

Our service uses cookies. These are stored on your computer or mobile device when you use our service. Cookies are small text files through which certain information flows to us or the body that sets the cookie. Cookies cannot execute programs or transmit viruses to your device. They are used by us to enable you to log in and to analyze the use of our service in anonymized or pseudonymized form and to present you with interesting offers on this app. In this way, various data can be transmitted:

  • Frequency of app visits

  • Which functions of the service you use

  • Search terms used

  • Your cookie setting

  • Your language setting

3.2 Legal basis for data processing

The legal basis for the processing of data through cookies that do not solely serve the functionality of our service is Art. 6 para. 1 p. 1 lit. a) DSGVO.

The legal basis for the processing of data for cookies that serve solely the functionality of this service is Art. 6 para. 1 S.1 lit. f) DSGVO.

3.3 Purpose of the data processing

Our legitimate interest results from the guarantee of a smooth connection setup and a comfortable use of our service as well as for reasons of evaluation of system security and stability. The data processing also takes place in order to enable a statistical evaluation of the app usage.

3.4 Duration of data storage

There are two types of cookies. Both are used on this service:

  • Transient cookies (for this a)

  • Persistent cookies (for this b)

  1. a) Transient cookies, they are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our service. The session cookies are deleted when you log out or close the browser.

  2. b) Persistent cookies, these are deleted automatically after a specified duration, which may differ depending on the cookie.

3.5 Possibility of elimination by the data subject

You have the option at any time to revoke your consent to data processing by cookies that do not serve solely the functionality of the service. In addition, we set cookies only after you have consented to the setting of cookies when accessing the app. In this way, you can prevent data processing via cookies in our service.

You can also delete cookies in the security settings of your browser at any time. Please note that you may not be able to use all the features of this service. You can also prevent cookies from being set at any time by making the appropriate settings in your Internet browser.

4 Registration in the app
4.1 Description and scope of data processing

You can register in our app. To do this, you must enter personal data in the registration mask. The following minimum data is collected for this purpose:

  • First name

  • Last name

  • E-mail address

  • Password

  • (@Organizer: if necessary enter further data here)

The data you provide in the registration mask will be used exclusively for processing and will not be passed on to third parties as a matter of principle.

4.2 Legal basis for data processing

If you enter personal data that belongs to the mandatory field input masks, the data processing is based on Art. 6 para. 1 p.1 lit b) DSGVO. If you also enter personal data in the other (optional) input field masks, the data processing is based on Art. 6 para. 1 p.1 lit. a) DSGVO.

4.3 Purpose of the data processing

We process your data solely for the purpose of completing your registration and maintaining your app account with us.

4.4 Duration of data storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case when you close your account with us and no legal or official retention periods prevent deletion.

4.5 Possibility of elimination by the data subject

Both during and after registration, you are free to change, correct or delete your personal data.

5 Contact
5.1 Description and scope of data processing

Through our service, it is possible to contact us via a contact form or by e-mail. For this purpose, various data are required to respond to the request, which are automatically stored for processing. The following data is collected as a minimum (marked as mandatory field) within the framework of the contact form:

  • First name

  • Last name

  • E-mail address

  • (@Organizer: if necessary enter further data here)

The data will not be passed on to third parties.

5.2 Legal basis for data processing

The legal basis used here is Art. 6 para. 1 p.1 lit. b) DSGVO.

5.3 Purpose of the data processing

We process your data exclusively to handle your contact request.

5.4 Duration of data storage

Your data will be deleted by us as soon as the purpose of the data processing has been fulfilled, predominantly immediately after the request has been answered. In rare cases, however, we may retain your data for a longer period of time. This may result from legal, regulatory or contractual obligations.

5.5 Possibility of elimination by the data subject

You can contact us at any time and object to further processing of your data. In this case, we can unfortunately not continue the communication with you. All personal data processed by us in the course of contacting you will be deleted in this case, unless the deletion conflicts with legal obligations to store your data.

1.1 HubSpot
5.5.1 Description and scope of data processing

We use the support chat of "HubSpot", an online marketing platform. The data processing is carried out by: HubSpot, Inc, 25 First Street Cambridge, MA 02141, USA.

HubSpot collects the data provided in the chatbot as well as the message, day and time and stores it in our software. In the process, your data is stored on servers in the USA.

HubSpot does not use the data and does not share it with third parties. We trust in the reliability and IT and data security of HubSpot. You can find more information about data protection at HubSpot at https://legal.hubspot.com/terms-of-service

5.5.2 Legal basis for data processing

The data processing of your data provided in the context of the support chat by HubSpot is carried out in accordance with Art. 6 para. 1 p. 1 lit. b) DSGVO.

5.5.3 Purpose of the data processing

We use HubSpot as our service provider to offer you an easy way to submit your support requests to us.

5.5.4 Duration of data storage

According to HubSpot, HubSpot stores your personal data only as long as we use your personal data. HubSpot deletes your data when we delete you from our address file or delete our account with HubSpot after a period of 30 days.

5.5.5 Possibility of elimination by the data subject

You have the possibility to object to the data processing at any time. To do so, please contact us using the contact details above.

6 Participation in events
6.1 Eventbrite
6.1.1 Description and scope of data processing

We use the service of Eventbrite for our app. Eventbrite is an online platform for event management and ticketing. The data processing takes place through: Eventbrite Inc, 535 Mission Street, 8th Floor, San Francisco, CA 94103, USA.

When you book a ticket for one of our events, the following personal data is transferred to the Eventbrite platform:

  • Name

  • Date of birth

  • Address

  • E-mail address

  • Account number/ Credit card number

  • Invoice amount

Die Daten werden auf dem Server von Eventbrite in den USA gespeichert.

Weitere Informationen zum Datenschutz bei Eventbrite können Sie unter folgendem Link finden: https://www.eventbrite.ca/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_CA

6.1.2 Legal basis for data processing

The legal basis for the use of Eventbrite is Art. 6 para. 1 lit. f) DSGVO. The processing of personal data required for the execution of the contract is based on Art. 6 para. 1 lit. b) DSGVO.

6.1.3 Purpose of the data processing

The purpose of the data processing is to provide an online platform for the sale of tickets for our events. therein also lies our legitimate interest in using the service of Eventbrite.

6.1.4 Duration of data storage

Eventbrite will retain your personal information for as long as necessary to provide the Service or for other important purposes such as complying with legal obligations, resolving disputes, and fulfilling our agreements.

6.1.5 Possibility of elimination by the data subject

You have the option to object to the collection of data by Eventbrite at any time. To do so, you can contact Eventbrite directly at privacy@eventbrite.com. However, this does not apply to such personal data that is absolutely necessary for the sale of the tickets and thus for the conclusion of the contract.

7 N/A
8 Trackers and analysis tools

We use the following analysis tools to continuously improve our service offering. Which data is processed in each case and how you can reach the respective service providers is explained below:

8.1      Keen.io
8.1.1 Description and scope of data processing

We have integrated the services of the provider Keen.io in our app. Keen.io is an event streaming platform that allows us to analyze our event streams. The data processing is performed by: Keen.io, LLC, 122 E. Houston St., San Antonio, TX 78205.

Keen.io uses cookies, which processes, among other things, the following personal data:

  • IP address

  • Time, place and frequency of visiting our streams

Keen.io uses this data for the evaluation of our events.

You can find more information about data protection at Keen.io at the following link: https://keen.io/privacy-policy/.

8.1.2 Legal basis for data processing

The data processing is based on your consent pursuant to Art. 6 para. 1 lit. a) DSGVO.

8.1.3 Purpose of data processing

The purpose of data processing is the analysis and evaluation of our events. This enables us to constantly improve our services.

8.1.4 Duration of data storage

Data is deleted as soon as the purpose of the data processing has been achieved and no legal, contractual or official regulations prevent deletion.

8.1.5 Possibility of removal by the data subject

You have the possibility to revoke a given consent at any time. To do so, please contact us at the above contact details. You can also contact Keen.io directly at the following e-mail address: privacy@keen.io.

8.2      New Relic
8.2.1 Description and scope of data processing

On this app, New Relic, a web analytics service is used. The data processing is carried out by: New Relic Inc, 101 Second Street, 15th Floor, San Francisco, CA 94105, USA.

This service enables statistical evaluations of the speed of retrieval of our app. Through the plugin, New Relic receives the information that you have called up the corresponding page of our website. If you are logged in as a user of New Relic, New Relic can assign the visit to your account there. If you are not a member of New Relic, it is still possible for New Relic to obtain and store your IP address. You can find more information here: https://newrelic.com/privacy

8.2.2 Legal basis for data processing

The legal basis for data processing is your consent pursuant to Art. 6 para. 1 p.1 lit. a) DSGVO.

8.2.3 Purpose of data processing

Our interest lies in monitoring and ensuring the speedy retrievability of our app.

8.2.4 Duration of data storage

The data will be deleted as soon as the purpose of the data processing has been achieved and no legal, contractual or official retention periods prevent deletion.

8.2.5 Possibility of removal by the data subject

You have the option to revoke any consent you have given at any time. If you are a member of New Relic and do not want New Relic to collect data about you on our app in order to link it to your membership data stored at New Relic, you must log out of New Relic before giving your consent to data processing.

8.3      Mode Analytics
8.3.1 Description and Scope of Data Processing.

Mode Analytics is a developer of a collaborative analytics platform used to make data-based decisions. The data processing is performed by: Mode Analytics, Inc, 208 Utah Street, Suite 400, San Francisco, CA 94103, USA.

Additional information about data security at the service provider can be found here: Security | Mode (mode.com). The privacy policy of the service provider can be accessed via the following link: Privacy Policy | Modus (mode.com)

8.3.2 Legal basis for data processing

The data processing is based on your given consent according to Art. 6 para. 1 p. 1 lit. a) DSGVO.

8.3.3 Purpose of data processing

The purpose of this service is to evaluate user behavior and thus to draw conclusions as to how our services can be improved.

8.3.4 Duration of data storage

Data is deleted as soon as the purpose of the data processing has been achieved and no legal, contractual or official retention periods prevent deletion.

8.3.5 Possibility of removal by the data subject

You have the option to revoke your consent to data processing at any time. For this purpose, please contact us.

9 Recommendations (tell-a-friend)
9.1 Description and scope of data processing

We offer users of the EventMobi app the possibility to send a predefined tweet via a mouse click. This is done without the use of cookies, but by opening the Twitter app via a link and then publishing or sending the tweet to the desired person.

The data processing is carried out by: Twitter International, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

Additional information on data protection at Twitter can be found at the following link: https://twitter.com/privacy?lang=en

9.2 Legal basis for data processing

The data processing is based on your consent pursuant to Art. 6 para. 1 p.1 lit. a) DSGVO.

9.3 Purpose of data processing

It is in our interest that you can also easily inform your contacts about our offer.

9.4 Duration of data storage

According to Twitter, data is deleted, obfuscated or aggregated after a maximum of 30 days. Twitter endeavors not to collect data from browsers that Twitter believes are located in the European Union or European Free Trade Association (EFTA) states.

9.5 Possibility of elimination by the data subject

You can contact us at any time and object to further processing of your data. Further settings and objections to the use of data for advertising purposes are possible within the Twitter profile settings or via the US side or the EU side of Twitter. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

10 Other third-party tools

Furthermore, we use third-party tools that help us with the app display and functionality of the service. These are listed below:

10.1   Google Maps
10.1.1 Description and scope of data processing

This service uses the Google Maps product from Google LLC. Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you call up the app, your browser loads the required geo-information into its browser cache in order to display the map correctly. For this purpose, the browser you use must connect to Google's servers. This gives Google knowledge that our service was used via your IP address and which map was displayed. The terms of use of Google Maps can be found at https://www.google.com/intl/us_en/help/terms_maps/

10.1.2 Legal basis for data processing

The legal basis is your consent pursuant to Art. 6 para. 1 p. 1 lit. a) DSGVO.

10.1.3 Purpose of data processing

The use of Google Maps makes it easier for you to find our location, and to interact with it in various ways, e.g. by planning a route.

10.1.4 Duration of data storage

The data will be deleted as soon as it is no longer required for the purpose of data processing, unless legal, official or contractual regulations prevent deletion.

10.1.5 Possibility of removal by the data subject

You have the possibility to revoke a given consent to data processing at any time. If you choose not to use Google Maps, you will not be able to use parts of our service.

10.2   Sendgrid
10.2.1 Description and scope of data processing

For sending emails (e.g. confirmation emails when booking an event) we use the dispatch service provider Sendgrid. The data processing is carried out by: Twilio Inc, 101 Spear Street, 1st Floor, San Francisco, CA 94105, USA.

By sending emails to you through Sendgrid, the following personal data is processed:

  • Name

  • E-mail address

  • E-mail content

For more information about Twilio, Inc. privacy practices, please visit the following link: https://www.twilio.com/legal/privacy.

10.2.2 Legal basis for data processing

Data processing by Sendgrid is based on a legitimate interest on our part in the effective and secure transmission of important e-mails to you, in accordance with Art. 6 (1) p. 1 lit. f) DSGVO.

10.2.3 Purpose of data processing

The purpose of data processing is the reliable delivery of e-mails.

10.2.4 Duration of data storage

Personal Data will be stored by Twilio for as long as it is necessary to provide the Service to us and to conduct our business. No later than 60 days after closing the user account with Twilio, all data will be deleted or otherwise destroyed.

10.2.5 Possibility of elimination by the data subject

You have the possibility to exercise your rights towards us at any time. To do so, please contact us using the contact details provided. You can also contact Twilio directly at the following e-mail address: support@twilio.com.

10.3   Sentry
10.3.1 Description and scope of data processing

Eventmobi uses the services of the error management tool Sentry for our app. This provides us with the possibility of real-time error tracking for our app, thus enabling us to reproduce or fix crashes. This helps us improve the technical stability of our software. Data processing is performed by: Functional Software, Inc. dba Sentry, 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA.

With the help of Sentry's services, we have the ability to respond to errors in our app without the need to report them by the user. We log the IP address, the operating system used and the time of the error when errors occur. Sentry evaluates this data for the purpose of troubleshooting. Processing for other purposes does not take place.

For more information on data protection at Sentry, please visit: https://sentry.io/privacy/.

10.3.2 Legal basis for data processing

The legal basis for processing is our legitimate interest pursuant to Art. 6 (1) lit. f) DSGVO. Our legitimate interest lies in the error-free operation and user-friendly provision of our app.

10.3.3 Purpose of data processing

The purpose of data processing is error tracking and performance monitoring of the app. This serves us to be able to constantly optimize our app and our offer for you.

10.3.4 Duration of Data Retention

Sentry may retain your personal data for as long as necessary to fulfill the purposes described.

10.3.5 Possibility of elimination by the data subject.

You have the possibility to exercise your rights against us at any time. To do so, please contact us using the contact details provided.

11 Data transfer to a third country

In order to be able to provide our services, we use the support of service providers from the European area as well as from third countries. In order to ensure the protection of your personal data even in the event of data transfer to a third country, we conclude special order processing agreements with each of the carefully selected service providers. All of the service providers we use have sufficient evidence that they ensure data security through appropriate technical and organizational measures. Our service providers from third countries are either located in countries that have an adequate level of data protection recognized by the EU Commission (Art. 45 GDPR) or have provided appropriate safeguards (Art. 46 GDPR).

Adequate level of protection: The provider originates from a country whose adequate level of data protection has been recognized by the EU Commission. You can find more information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en

EU standard contractual clauses: Our provider has submitted to the EU standard contractual clauses to ensure secure data transfer. You can find more information on this at: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX%3A32021D0914&locale=en

Binding Corporate Rules: Article 47 of the GDPR provides for the possibility of ensuring data protection when transferring data to a third country via binding internal data protection rules. These are reviewed and accepted by the competent supervisory authorities as part of the consistency procedure under Art. 63 GDPR.

Consent: In addition, a data transfer to a third country without an adequate level of protection will only take place if you have given us your consent for this pursuant to Art. 49 (1) a) DSGVO or if another exception pursuant to Art. 49 DSGVO is relevant for the data transfer.

12 Your rights

You have the following rights vis-à-vis us regarding the personal data concerning you:

12.1 Right to withdraw consent (cf. Art. 7 DSGVO).

If you have given your consent to the processing of your data, you may revoke it at any time. Such revocation affects the permissibility of the processing of your personal data for the future after you have expressed it to us. It can be made (remotely) verbally or in writing by mail or e-mail to us.

12.2 Right to information (cf. Art. 15 DSGVO).

In the event of a request for information, you must provide sufficient information about your identity and proof that the information is yours. The information concerns the following information:

  • The purposes for which the personal data are processed;

  • The categories of personal data which are processed;

  • The recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;

  • The planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;

  • The existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

  • The existence of a right of appeal to a supervisory authority;

  • Any available information about the origin of the data, if the personal data are not collected from the data subject;

  • The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

12.3 Right to rectification or deletion (cf. Art. 16, 17 DSGVO)

You have a right to rectification and/or completion vis-à-vis us as the controller, insofar as the processed personal data concerning you are inaccurate or incomplete. The controller shall make the correction without undue delay.

In addition, you may request the deletion of the personal data concerning you, provided that one of the following reasons applies to you:

  • The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.

  • You withdraw your consent on which the processing was based pursuant to Art. 6 (1) sentence 1 a) or Art. 9 (2) a) DSGVO and there is no other legal basis for the processing.

  • You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.

  • The personal data concerning you have been processed unlawfully.

  • The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.

  • The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

If we have made the personal data concerning you public and we are obliged to erase it pursuant to Article 17 (1) of the GDPR, we shall also take all reasonable measures to inform other data controllers that you have requested the erasure of all links to this personal data or of copies or replications of this personal data.

The right to erasure does not exist to the extent that the processing is necessary:

  • For the exercise of the right to freedom of expression and information;

  • For compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

  • For reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;

  • For archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) DSGVO, insofar as the aforementioned right is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or

  • For the assertion, exercise or defense of legal claims.

12.4 Right to restriction of processing (cf. Art. 18 DSGVO)

Under the following conditions, you may request that we restrict the processing of personal data relating to you:

  • If you dispute the accuracy of the personal data concerning you for a period of time that allows us to verify the accuracy of your personal data;

  • The processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;

  • We no longer need the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims; or

  • If you have objected to the processing pursuant to Article 21 (1) DSGVO and it has not yet been determined whether our legitimate grounds override your grounds.

If the processing of personal data concerning you has been restricted, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

12.5 Right to information (cf. Art. 19 DSGVO)

If you have asserted your right to rectification, erasure or restriction of data processing against us, we are obliged to notify all recipients of your personal data of the rectification, erasure or restriction of data processing. This applies only to the extent that such notification does not prove impossible or would involve a disproportionate effort.

You have the right to know which recipients have received your data.

12.6 Right to data portability (cf. Art. 20 DSGVO)

You have the right to receive your personal data from us in a common, machine-readable format in order to have it transferred to another controller, if necessary, provided that:

  • The processing is based on consent pursuant to Art. 6 (1) sentence 1 a) DSGVO or Art. 9 (2) a) DSGVO or on a contract pursuant to Art. 6 (1) sentence 1 b) DSGVO and

  • The processing is carried out with the help of automated procedures.

When exercising your right to data portability, you have the right to obtain that the personal data be transferred directly from us to another controller, where technically feasible.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

12.7 Right to object to processing (cf. Art. 21 DSGVO)

If we base the processing of your personal data on a legitimate interest (pursuant to Art. 6 (1) p. 1 lit. f) DSGVO) on our part, you may object to the processing. The same applies should we base the data processing on Art. 6 (1) p. 1 lit. e) DSGVO.

When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the merits of the case and either discontinue or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

12.8 Right to complain to the competent supervisory authority (cf. Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged will inform you of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

13 How to exercise these rights and subject to change.

To exercise these rights, please contact:
Bookworm Box

PO Box 1400

Sulphur Springs, TX 75483

bookbonanza@thebookwormbox.com

We reserve the right to change this privacy policy in compliance with the law.

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